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Carter Pumps ELECTRIC LIFT PUMP WARRANTY STATEMENT  Electric fuel pumps come with a 90 day warranty from the date of purchase from the manufacturer. This guarantee covers repair or replacement of this pump only, it does not cover labor to remove or install, loss of fuel, vehicle use due to down time, time off work, or any other inconvenience. IF YOU BUY ANOTHER PUMP FROM ANOTHER VENDOR, WE ARE NOT RESPONSIBLE FOR REPAIR OR REPLACEMENT COSTS. NO REFUNDS ON KITS OR PUMPS IN PARTIAL OR IN FULL. If you need technical support- email: support@moosediesel.com our technicians check this account evenings...

Please read this to understand our core return policy, warranty, and product return processes.

How to properly package your item to help prevent damage.

At Moose Diesel, we care about our customers.  It is our desire to help you solve problems and have a better experience with your engine or vehicle.  To that end, we do not conduct technical support via telephone.  All support is handled via email.  Email allows us to understand the conversation better, and provide more information, exchange pictures and documents as needed to communicate more effectively.  While this may seem inconvenient, and less handy then a phone call, we do give fast answers and responses, and will often answer outside of normal business hours and on weekends when we are closed!  ...

  Moose Diesel Return Policy     To begin a return, a customer MUST send an email to support@moosediesel.com to obtain an RMA number prior to returning any product!  This is very important, as any returns not submitted with an RMA number may be lost or discarded. Customer has 7 days to ship the product back.  The RMA number expires 15 days after the issue date. If items are not received by Moose Diesel in the allotted time frame- refunds will not be issued.     Customer MUST email: support@moosediesel.com to obtain an RMA number prior to returning any product. RMA numbers will...